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Simporte.com

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Money Back Guarantee



NO WORRY! WE ARE HERE FOR YOU

Get exactly what you bought, or your money back is guaranteed.
We want you to have a really good experience with us, so if your had any kind of problem with your product, you may be elegible to a refund. 


In which cases I can have my Money Back?

  • 1. Loss

    If your product was lost, you are elegible to a Full refund, including Shipping and Insurance. A packet is considered as lost if it has exceeded the delivery deadline. For more informations, fo to our Late Product Central.
  • 2. Damage

    If your product have demmages caused by problems in the shipping, you may be elegible to a Full refund or a Partial refund. For more accuracy information, please, contact-us.
  • 3. Mistake

    If the product you bought is different from what you tought or if you are not happy, you may ask for a refund. In this case you may be elegible to a Full refunding or a Partial refunding. For more accuracy, please, go to Return Policy Central.


May also interst you:

How to Track an Item
Return Policy


IF YOU NEED TO MAKE A RETURN, IT'S QUITE SIMPLE

To make a return you will need to fill the Return Form.

Your request will be answered in until 2 business days, but no worry, we usually answer faster. Depending of the reason and the condition of the product, charges may be applied. If you have any doubts about any subject about this topic, please, Contact Us.


Important:
Refunds take 5-10 days to appear on a customer's statement. In case of doubt, look for your bank/Credit Card.

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