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Simporte's response to COVID-19

Simporte's action to help customers, communities and employees affected by COVID-19


As COVID-19 continues to spread globally, Simporte, as a Global company, want to assure the health and safety of our employees, customers, partners and suppliers above all. We are regularly referring to the guidelines from the World Health Organization (WHO) and the Centers for Disease Control (CDC) on how to best contain the spread of the virus, provide a safe working environment for our employees, and minimize the impact to our clients. Additionally, we have established a cross-functional COVID-19 Task Force that is managing this situation in real-time as it develops around the world.


The talented employees at our manufacturing and service delivery sites are the backbone of our Company. While we know that we, like most other organizations, will face new challenges created by COVID-19, we will maintain our relentless focus on doing everything we can to meet our client commitments.


In order to continue to honor our legacy of execution and meeting our client commitments, while also protecting our employees around the world, we have implemented the following:

- First and foremost, protecting our global workforce: There is nothing more important than the safety and wellbeing of our employees around the world. We have implemented flexible working policies, including telecommuting and staggered shifts, and have developed processes for illness and exposure self reporting. We are mandating adherence to personal hygiene best practices in line with WHO and CDC guidelines, and have developed site-leader training to reinforce those best practices across our locations. Additionally, we have ceased all domestic and international non-essential business travel.

- Activating our business continuity plan to meet client commitments: We have robust business continuity plans, which we have fully activated in light of the disruption caused by COVID-19. We are in close contact with our clients, and sharing if there is any anticipated impact to their service. Additionally, we are in direct communications with our worldwide partners to assure delivery reliability. Should we need flexibility in this regard, we are confident in our ability to leverage our broad network of suppliers to minimize disruption.

- Leveraging our manufacturing scale and footprint to limit business disruption: We serve more than 10 countries and we have 6 facilities around the world, which provides us with the capacity and flexibility to shift production in order to meet our commitments. As COVID-19 continues to challenge organizations around the world, we will continue to do our best to leverage our broad network of facilities to meet client demand.


Caring about our employees

Our administrative employees are operating from home, and to reduce the chance of contagion and increase the safety of those serving our community, we have reduced our working hours in our warehouses. 


  • Wilmington, DE (US) : 8AM to 15PM EST
  • Pertland, OR (US) : 9AM to 15PM PT
  • Gardena, CA (US) : 9AM to 15PM PT
  • Chengdu (China) : Closed
  • Warrington (United Kingdom) : 9AM to 15PM GMT+1
  • Granada (Spain) : 9AM to 15PM GMT+2


As we navigate this challenging business environment, our mission to deliver an excellent experience for our customers remains the same. We will do whatever it takes to continue to honor our legacy of stellar execution.


International Service Disruptions
July 9, 2020
Rancho Dominguez, CA - Below is the most current update of worldwide service disruptions due to novel coronavirus (COVID-19).  Note, red highlights mark suspensions since our last update.  Green highlights countries with services resumed.

Simporte is continually monitoring the COVID-19 pandemic. As an essential service, our facilities continue to remain open and operational. Most postal administrations have experienced delays on delivery.  We have leveraged our global partnerships to provide our PPT service for tracked packets which is  very cost effective worldwide.  

Destination Country
USPS
IPA, ISAL, PMI, PMEI, FCPIS, ePacket
Simporte
AFC, APM, Pub, PP
Simporte
PPDC, PPT
Other
Global Courier
AfghanistanDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
AlbaniaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
AlgeriaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
AndorraDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
AngolaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Antigua and BarbudaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
ArgentinaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
ArmeniaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
ArubaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
AustraliaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
AustriaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
AzerbaijanTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
BahamasDelays ExpectedDelays ExpectedTemporarily SuspendedDelays Expected
BahrainTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
BangladeshDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
BarbadosDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
BelarusDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
BelgiumDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
BelizeDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
BeninTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
BermudaTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
BhutanDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
BoliviaTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
Bosnia and HerzegovinaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
BotswanaTemporarily SuspendedTemporarily SuspendedDelays ExpectedDelays Expected
BrazilDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
BruneiTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
BulgariaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Burkina FasoTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
BurundiTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
CambodiaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
CameroonTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
CanadaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Cape VerdeTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
Cayman IslandsTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Central African RepublicDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
ChadTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
ChileTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
ChinaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
ColombiaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
ComorosDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Congo, RepublicTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Congo, Democratic RepTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Cook IslandsTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Costa RicaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Cote d'IvoireDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
CroatiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
CuracaoTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
CyprusDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Czech RepublicDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
DenmarkDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
DjiboutiDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
DominicaTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
Dominican RepublicTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
East Timor (Timor-Leste)Temporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
EcuadorTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
EgyptDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
El SalvadorDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Equatorial GuineaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
EritreaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
EstoniaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
EthiopiaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Faroe IslandTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
FijiTemporarily SuspendedTemporarily SuspendedDelays ExpectedDelays Expected
FinlandDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
FranceDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
French PolynesiaTemporarily SuspendedTemporarily SuspendedTemporarily SuspendedDelays Expected
GabonDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
GambiaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
GeorgiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
GermanyDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
GhanaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
GreeceDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
GrenadaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
GuatemalaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
GuineaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Guinea-BissauTemporarily SuspendedDelays ExpectedTemporarily SuspendedTemporarily Suspended
GuyanaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
HaitiTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
HondurasTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
Hong KongDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
HungaryDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
IcelandDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
IndiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
IndonesiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
IraqTemporarily SuspendedTemporarily SuspendedDelays ExpectedDelays Expected
IrelandDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
IsraelDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
ItalyDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
JamaicaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
JapanDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
JordanTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
KazakhstanDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
KenyaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
KiribatiTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Korea, SouthDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
KosovoTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
KuwaitDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
KyrgyzstanTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
LaosTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
LatviaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
LebanonTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
LesothoTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
LiberiaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
LibyaTemporarily SuspendedTemporarily SuspendedTemporarily SuspendedTemporarily Suspended
LiechtensteinDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
LithuaniaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
LuxembourgDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MacauDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MacedoniaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MadagascarTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
MalawiTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
MalaysiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MaldivesTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
MaliDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MaltaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Marshall IslandsDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MauritaniaTemporarily SuspendedTemporarily SuspendedTemporarily SuspendedDelays Expected
MauritiusTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
MexicoDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MicronesiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MoldovaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MonacoDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MongoliaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
MontenegroDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MoroccoDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
MozambiqueTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Myanmar (Burma)Temporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
NamibiaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
NauruDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
NepalTemporarily SuspendedTemporarily SuspendedTemporarily SuspendedDelays Expected
NetherlandsDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Netherlands AntillesDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
New CaledoniaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
New GuineaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
New ZealandDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
NicaraguaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
NigerDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
NigeriaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
North MacedoniaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
NorwayDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
OmanDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
PakistanTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
PalauDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
PanamaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Papua New GuineaTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
ParaguayTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
PeruTemporarily SuspendedTemporarily SuspendedTemporarily SuspendedDelays Expected
PhilippinesDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
PolandDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
PortugalDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
QatarDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
ReunionDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
RomaniaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
RussiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
RwandaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Saint Kitts and NevisDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Saint LuciaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Saint MartinTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
Saint Vincent GrenadinesDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
SamoaTemporarily SuspendedTemporarily SuspendedTemporarily SuspendedDelays Expected
San MarinoDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Sao Tome and PrincipeDelays ExpectedDelays ExpectedDelays ExpectedTemporarily Suspended
Saudi ArabiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
SenegalDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
SerbiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
SeychellesTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
Sierra LeoneTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
SingaporeDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
SlovakiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
SloveniaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Solomon IslandsTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
SomaliaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
South AfricaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
South Sudan & SudanTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
SpainDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Sri LankaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
SurinameTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
SwazilandTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
SwedenDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
SwitzerlandDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
TaiwanDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
TajikistanTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
TanzaniaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
ThailandDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
TogoDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
TongaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Trinidad and TobagoDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
TunisiaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
TurkeyDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Turks & Caicos IsTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
TurkmenistanTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected
TuvaluDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
UgandaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
UkraineDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
United Arab EmiratesDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
United KingdomDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
United States of AmericaDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
UruguayTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
UzbekistanTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
VanuatuTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
Vatican CityDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
VenezuelaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
VietnamDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
Virgin Islands BritishDelays ExpectedDelays ExpectedDelays ExpectedDelays Expected
YemenTemporarily SuspendedTemporarily SuspendedTemporarily SuspendedDelays Expected
ZambiaTemporarily SuspendedDelays ExpectedDelays ExpectedDelays Expected
ZimbabweTemporarily SuspendedDelays ExpectedTemporarily SuspendedDelays Expected